Cancellation & Refund Policy

Cancellation and Refund Policy for MyHome Products Ceiling Cloth Hangers

1. Cancellation Policy:

  • Orders for MyHome Products Ceiling Cloth Hangers can be canceled within 24 hours of placing the order, provided the product has not yet been shipped.
  • To request a cancellation, customers must contact our customer service team via email or phone with their order details.
  • After the 24-hour window or once the product has been shipped, cancellations will no longer be accepted.

2. Refund Policy:

  • Eligibility for Refund:

    • Refunds are only applicable if the product is defective, damaged, or incorrect upon delivery.
    • Products must be returned in their original condition, unused, and with all original packaging and labels intact.

  • Return Process:

    • To request a refund, please contact our customer service team within 7 days of receiving the product.
    • Our team will guide you through the return process and issue a Return Authorization (RA) number if applicable.
    • The product must be returned to us within 14 days of receiving the RA number.

  • Refund Method:

    • Refunds will be issued to the original method of payment within 10-15 business days from the receipt of the returned product.
    • Shipping fees are non-refundable unless the return is due to a defective or incorrect product.

3. Non-Refundable Conditions:

  • Products purchased during promotional sales or clearance events may not be eligible for a refund unless defective.
  • Customized or personalized items are not eligible for cancellation or refund.

4. Damaged or Defective Products:

  • If your ceiling cloth hanger is defective or damaged during delivery, please report the issue to us immediately. We will assist in either issuing a replacement or providing a refund.

5. Contact Us:

For cancellations, refunds, or any other queries, please contact our customer service at:

We appreciate your understanding and strive to ensure your satisfaction with MyHome Products.